FAQ

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Why just not go to a £5 street corner wash?

It may seem quick, easy and cheap. But these sort of valets may use certain products and techniques that cause micro/minor scratches. This in the short term might be a quick and easy way to keep your vehicle clean, but long term can make your paintwork look dull and damaged.

Where are you based?

Our mobile service is based in Ferndown and our Studio is based in Christchu, Dorset. But we cover Bournemouth, Poole, Christchurch, Swanage, Upton, West Moors, Verwood, Southampton and surrounding areas.

What payment do you accept?

We accept cash, debit card, credit card, bank transfer and PayPal via our online booking system or on the day.

Do I need to supply anything?

No, you don't need to supply anything we carry it all on board. Making it hassle free for you! 

Is remapping safe for the vehicle?

The remapping process enhances and optimises the power of the engine within safe limits, not beyond them. Extra power will also result in fewer gear changes, which may actually reduce overall wear.

Manufacturers build in a tolerance to manage the effect of wear and tear on engine parts, production variations and to ensure their warranty claims during their warranty period (normally 3 years) are kept to a minimum. Most race and rally engines are pushed for every last BHP and are therefore more likely to fail. Whilst normal car / van / lorry engines are limited well before multiple failures become likely, each individual engine is different in how far it can be pushed as a result of a remap. You may have seen that the other tuning companies within the market place quote vehicle improvements at higher outputs for similar vehicles. Beware of tuners who claim significantly more, it may be that the engine will be pushed too hard and become unreliable.

Why don’t the manufacturers remap the engine?

Manufacturers generally sell one vehicle to various markets. Markets in different geographical regions have different tax and emissions regulations, climates (including extremes of temperature and humidity), fuel qualities, operating altitudes, etc. A manufacturer has to take all of these factors into consideration and make substantial compromises in the vehicles operation. We aim to optimise the engine performance. 

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Do you keep a copy of the original map / file?

 Yes, we keep a copy of the original maps. You can request that we reinstall your original map at a later date if you need to. 

Does it affect the manufacturer’s warranty?

The official line from most manufacturers is that if a modification causes a problem with the vehicle, then the part of the vehicle affected will not be covered under warranty. This does not necessarily mean a unilateral cancelling of the whole warranty.

Standard diagnostic equipment cannot detect a remap. We can also return your vehicle to stock (reinstall the original map) if you would like us to for any reason.

What is Torque?

Torque is the twisting force created in an engine by the rotating parts. Horsepower is the measurement of how fast torque is being used. Horsepower and torque work hand-in-hand, as horsepower is calculated from torque.

It is easier to accelerate and sustain speed with a high-torque vehicle in any situation. However, high-torque vehicles are particularly good for towing or hauling heavy loads.

What is BHP (Brake Horse Power)?

Brake horsepower (BHP) is the amount of power generated by a motor without taking into consideration any of the various auxiliary components that may slow down the actual speed of the motor. Brake horsepower is measured within the engine’s output shaft. Depending on the configuration of the engine, the point on the output shaft that is the focus of the measurement is the engine dynamometer.


The reference to this type of horsepower measurement as brake horsepower has its origins in the braking systems that were used on some of the first automobiles in the early 20th century. Many cars were equipped with a hand brake that would slow the forward projection of the vehicle. This same hand brake was also used in the manufacturing process to gauge the amount of torque created within the motor, making sure the output was within acceptable limits.


In the actual calculation of brake horsepower, it is necessary to consider the total load of the electric motor. This means disregarding any drain on the power that is due to the water pump, generator, or the gearbox that work in conjunction with the motor of the vehicle. The amount of power loss that occurs due to the action of various belts and pulleys is also added back into the base figure, making it possible to determine the true amount of pure horsepower being generated by the motor.